Last updated: May 17, 2023

Privacy Policy

Effective Date: May 17, 2023 

At LilaandLin the Art of Living Ltd., Room 1007, 10/F, Sterling Centre, No. 11, Cheung Yue Street, Lai Chi Kok, Kowloon Hong Long, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines the types of personal information we collect, how it is used, stored, and shared, and your choices regarding your personal data. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect:

   • Personal Information: When you place an order or register an account on our website, we may collect certain personal information such as your name, email address, phone number, billing and shipping address, and payment details.
   • Communication Information: We may collect information from your communications with us, such as inquiries, feedback, or customer support requests.
   • Website Usage Information: We may collect non-personal information about your interactions with our website, including your IP address, browser type, operating system, and referring URLs.

2. Use of Information:

   • To fulfill and manage your orders, process payments, and provide customer support.
   • To communicate with you regarding your orders, product updates, and promotional offers.
   • To improve and personalize your browsing experience on our website.
   • To analyze website usage and trends, and for market research purposes.
   • To comply with legal obligations, resolve disputes, and enforce our policies.

3. Data Sharing:

   • We may share your information when required by law, to protect our rights or the rights of others, or to enforce our policies.
   • We do not share your personal information with third-party service providers who assist us in operating our website, conducting business, and providing services to you (e.g., shipping companies).
   • We do not sell, trade, or rent your personal information to third parties for marketing purposes.

    

4. Data Security:

   • We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Your Choices:

   • You have the right to review, update, or delete your personal information. Please contact us using the information provided below to make such requests.
   • You may opt out of receiving promotional emails from us by following the instructions provided in those emails.
   • Please note that certain information is necessary to process your orders, and deleting or restricting access to such information may impact our ability to provide you with our products or services.

6. Third-Party Links:

   • Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of those websites before providing any personal information.

7. Updates to Privacy Policy:

   • We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this page periodically for any changes.

8. Contact Us:

   • If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at info@lilaandlin.com